Whenever HRDQ asks clients about their goals, we notice that one of the most frequent goal cited is being able to encourage greater individual and team performance. But as a trainer, how and where do you begin to accomplish this goal?
Clients often ask us to recommend training resources to help them achieve their goals. When it comes to improving individual and team performance, a good place to start is with productivity. In other words, getting things done. How can we prepare individuals to implement time-bound work goals rapidly, effectively, and efficiently, with a successful and measurable finish?
Here are two important first steps in improving the productivity that leads to greater individual and team performance:
Thinking it Through
Create a strategy that is compelling enough for individuals and teams to follow. Ensure that the
direction is set, priorities are established, and there has been sufficient planning. The vision should be so clear that -- if asked -- you could sketch it on a piece of paper.
Signs that your organization isn't "thinking it through" include:
- People seem "fuzzy" about the future, with only a vague sense of where to go or what to do
- Management's expectations come across as "I'll know it when I see it"
- A complacent attitude toward change or an "everything seems OK" attitude
- Lack of data on budgets, resources, and analysis
Ensure that your organization is already performing the actions necessary to execute the strategy, such as engagement, execution, and accountability. Without these, no amount of vision, planning, or influence will bring success. It is critical for everyone involved to be personally engaged, be able to execute plans effectively, and have clear accountability for their actions.
Indications that your organization isn't "taking action" include:
- Lack of sincerity about the changes individuals and the organization need to make
- Hedging bets against success
- Confusion over accountability and how to "keep score"
- Not including key stakeholders in the decision making process
- Leaving it up to individuals to figure things out