Knock Your Socks Off Service - Starter Kit
Knock Your Socks Off Service - Assessment Starter Kit

Knock Your Socks Off Service - Starter Kit

Includes: Facilitator Set, 6 Print Manager Guides, and 6 Print Employee Guides at a special price.

Price: $332.25
In Stock
Item ID:0704E1SK
Everything you need to get started with Knock Your Socks Off Service, including a comprehensive facilitator guide, six print manager version self assessments, and six print employee version self assessments. Additional self assessments may be purchased separately.

Facilitator Guide contents:

  • Overview and Introduction
  • About the Assessment
  • Administering the Assessments
  • Completing the Assessments
  • Scoring the Assessments
  • Interpreting Scores
  • The Overall Effectiveness Score
  • The Eight Dimension Score
  • Comparing Manager and Employee Responses
  • The Knock Your Socks Off Service Readiness
  • Assessment Dimensions
  • Preparing for Improvement
  • Sample Training Design
  • Technical Information
  • Overhead Transparency: tear-out pages from the back of the facilitator set that you can copy to create your own overhead materials
  • Participant Handouts
  • More Reading on Service
  • Additional Resources
  • Related Materials from HRDQ
  • Sample Self Assessments
  • Reproducible Handouts and PowerPoint Presentation
  • Manager Version
Self Assessment contents:

  • 79-item Readiness Assessment with pressure-sensitive scoring
  • How to Score Knock Your Socks Off Service
  • Overview
  • Interpreting Your Scores
  • Overall Effectiveness Score
  • The Eight Knock Your Socks Off Service Dimension Scores
  • Your Individual Dimension Profile
  • Preparing for Improvement
  • Improvement Opportunity
  • References
  • More Reading on Service
  • Additional Resources
  • Employee Version

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