Are the employees in your organization indispensable—or are they merely irreplaceable? Believe it or not, it has far more to do with attitude than skill. Indispensable people possess a mindset that drives them to think, act, and behave differently.
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Posted by on 11/21/2017 to Communication
The human resources manager of a large company contacted me when her department experienced an influx of complaints coming from the firm's administrative team. The HR manager suspected that the complaints, which were mostly interpersonal in nature, were the result of recent organizational changes.
Posted by on 6/7/2017 to Personality Style
Effective leaders draw out the best performance from their employees by understanding personality style and flexing to meet the needs of individual employees—who may or may not share the same personality style. Employees are motivated by different things: recognition, autonomy, close supervision, or social activities. A leader’s ability to first identify these differences and then quickly adapt to address individual needs can be the difference between leadership success and failure.
Posted by on 6/1/2017 to Communication
What is communication style? When asked many people think of two or more people engaged in conversation. But communication is a multifaceted series of actions and interpretations, simultaneously more complex and simple than conversation. Four different forms of communication are verbal, paraverbal, body language, and the use of personal space. All four forms send messages to other people.
Posted by on 5/9/2017 to Communication
Ask anyone in an organization and it won’t take much for them to identify a coworker they feel they work well with and another they find challenging. The reasoning behind this has a lot to do with personality styles, after all, some combinations are more complementary than others. If your organization wants to make meaningful improvements to their relationships, there’s no better place to start than personality style.