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The Most Important Workplace Skill

Posted by on 4/25/2017 to People Skills Training
The Most Important Workplace Skill
Critical thinking skills are highly sought after by recruiters. Execs rank it as the most important workplace skill and the U.S. Department of Labor has labeled it the foundation of problem solving, decision making, creativity, strategic planning, and more. While people generally grasp critical thinking’s underlying theory and recognize it as a high-value skill, they often fall short in applying it to everyday tasks and situations. A survey conducted by SHRM and The Conference Board found that among employees with a four year college education only 28%—a little better than one in four—were rated excellent critical thinkers.

For being so in demand, critical thinking skills aren’t that easy to define. Almost all definitions agree that it’s about understanding the problem at hand, evaluating the evidence, and then making a rational, thoughtful decision. In business, critical thinking helps employees act faster, and think on their feet to remain competitive in the global marketplace. How can this be accomplished?

The best way to start is to put critical thinking theory into practice. We can help you get started with a reproducible and customizable training program called Critical Thinking Skills. The learning outcomes equip participants to sharpen skills through better understanding of problems, evaluating evidence, and making more solid decisions. It helps learners to apply the critical thinking process in business situations and avoid costly mistakes. 

The Critical Thinking Skills training begins with an introduction into the three-step process of critical thinking, the characteristics it encourages and the common mistakes to avoid. Participants then use their newly-learned or refreshed critical thinking skills in analyzing case studies or real-world scenarios. They'll learn to challenge information, recognize biases, and assess options, among other learning outcomes. The practical, interactive activities deepen a participants' insight and facilitate the ability to translate the learned material into their work back on the job. All of which leads to greater personal potential and better overall job performance—and that's our goal as trainers, right?

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