Becoming A Customer Service Star - Facilitator Set

Becoming A Customer Service Star - Facilitator Set

Facilitator Set

Price: $193.50
In Stock
Item ID:0701E3FG
Includes one Facilitator Set.


  • Administrative guidelines
  • Background information
  • Sample training design
  • Blank training outline
  • Sample copy of re-formatted
  • Self Assessment CD-ROM containing reproducible content
  • Microsoft PowerPoint presentation
  • Certificate of achievement template
  • Training evaluation template
  • Overhead transparency masters: tear-out pages from the back of the facilitator set that you can copy to create your own overhead materials
  • Convenient 3-ring binder format

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