How It Works
The Conflict Strategies Inventory is based upon the well-known Blake and Mouton Styles Grid as well as the works of many other respected researchers in the field of conflict management. Presented with 10 common workplace situations, individuals identify a preference for one of five basic conflict strategies: integrating, avoiding, smoothing, competing, and compromising. Scores reveal a "personal conflict strategies profile." The self-assessment takes approximately 25 minutes to complete, and we recommend you allow up to an hour for the interpretation of results, debrief, and action planning.
Uses and Applications
The Conflict Strategies Inventory is most appropriate for people in the midst of workplace conflict, but all individuals, from frontline employees to team members and managers, will find this tool immensely helpful. It can be used as a stand-alone learning instrument, the centerpiece of a more comprehensive curriculum, or a tool to:
- Develop new approaches and solutions
- Tackle recurrent conflict issues
- Inspire interest and creativity
- Introduce conflict management skills to teams
Learning Outcomes
- Pinpoint one's preferred strategy for managing conflict
- Discover the five different ways people respond to conflict
- Understand how and when to utilize the integrating strategy
- Learn and practice when to use alternative strategies
- Create a development plan to put the learning into action