Force Field Problem Solving Model
by Rollin Glaser, Eileen Russo, Matthew Eckler, and the HRDQ Development Team
Provide groups with a reliable and systematic framework for solving complex problems with the Force Field Problem Solving Model, based on Kurt Lewin's original work with force-field theory. Participants learn a five-step process to guide them from defining a problem to creating action plans for strategies, and help them make their organizations more productive.
Rollin Glaser, Ed.D. is an accomplished trainer, consultant, and expert in the field of adult learning, and is also the co-founder and former chief executive officer of HRDQ. He holds several degrees, including a BS from Northwestern University and a M.Ed. from Northeastern University, as well as a MA and Ed.D. from Columbia University. In addition to many assessments, training games, programs, and articles, Mr. Glaser is the author of Personnel Management for Retailers and co-author of The Management of Training and Managing by Design.
Eileen M. Russo, Ph.D. is former vice president of research and development for HRDQ. She has a Ph.D. in social psychology with a minor in organizational behavior and an MS in social psychology from the University of Pittsburgh. Dr. Russo has a BA in psychology from Fairfield University. Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. As vice president of research and development, she was responsible for overseeing the development of HRDQ products.
Matthew Eckler is a former research associate for HRDQ. He specializes in assessment development and redesign. He received his B.S. in communications media with an emphasis in organizational communication from Indiana University of Pennsylvania. Mr. Eckler's areas of expertise are process improvement, survey instrumentation, and educational needs assessment.