Internal Customer Service Assessment - Facilitator Set
Internal Customer Service Assessment - Facilitator Set

Internal Customer Service Assessment - Facilitator Set

Facilitator Set

Price: $146.00
In Stock
Item ID:0707E1FG
Includes one comprehensive Internal Customer Service Assessment Facilitator Set. Order one per trainer.

Facilitator Set contents:

  • Overview and Introduction
  • Development of the Assessment
  • When to Use the ICSA
  • Theoretical Background
  • A Model of Internal Service
  • Administration Guidelines
  • Sample Training Design
  • Related Materials
  • Technical Development
  • Microsoft PowerPoint Presentation
  • Participant Handout Masters
  • References

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