Knock Your Socks Off Service

Knock Your Socks Off Service

Based on best-selling Knock Your Socks Off Service® book series, this set of powerful training tools provides customer service managers and employees with valuable insight into their organization's ability to deliver world-class service — and helps them create an action plan for improvement.

Item ID:0704-SKU
Knock Your Socks Off Service - Second Edition
by Ron Zemke

Today's customers want service that is faster, better, cheaper. But how do you know if your organization is prepared to meet that challenge? Find out with the Knock Your Socks Off Service (KYSOS) Readiness Assessment series.

Based on best-selling Knock Your Socks Off Service book series, this set of powerful training tools provides customer service managers and employees with valuable insight into their organization's ability to deliver world-class service - and helps them create an action plan for improvement.

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