Learning to Listen 3ed - Starter Kit

Learning to Listen 3ed - Starter Kit

Extensively revised, the new facilitator guide makes preparation a snap with updated references, improved statistical analysis using current normative data, background information, step-by-step half-day workshop guidelines, and a skill-development module. Also includes sample participant materials, a Poster and HRDQue Card displaying the 3-part listening model, as well as a flash drive containing facilitator support resources and a Microsoft PowerPoint presentation.

Price: $452.50
In Stock
Item ID:0149E3SK
Everything you need to get started with Learning to Listen, including a comprehensive Facilitator Guide and 6 Print Self Assessments. Additional Self Assessments may be purchased separately.

Facilitator Guide includes:

  • Learning to Listen Overview and Introduction
  • Administering Learning to Listen
  • About the Microsoft PowerPoint Presentation
  • Experiential Learning Methodology
  • Theoretical Background
  • Technical Development
  • References
  • Workshop-At-A-Glance
  • Preparation Checklist
  • Facilitator Instructions
  • Optional Activities
  • Alternative Training Design
  • Blank Training Outline
  • Related Materials from HRDQ
  • Barriers to Effective Listening Handouts
  • Certificate of Achievement
  • Training Evaluation
  • Overhead Transparencies: tear-out pages from the back of the facilitator set that you can copy to create your own overhead materials
  • Sample Participant Materials

Self Assessment includes:

  • Assessment with pressure-sensitive response form
  • The Importance of Listening
  • Scoring and Charting Your Results
  • Interpreting Your Scores
  • Dimensions of Listening
  • Taking Action to Continue Learning
Learning to Listen is a communication assessment and soft-skills training program that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training program.

Facilitator Guide Table of Contents:

  1. Introduction
  2. Program Overview
  3. What to Do First
  4. The Importance of Listening Skills at Work
  5. A Definition of Listening
  6. Barriers to Listening
  7. The Listening Model
  8. The Dimensions of Listening
  9. References
  10. Administering the Assessment
  11. Scoring and Charting the Assessment
  12. Understanding the 30 Statements
  13. Technical Development
  14. Preparation
  15. Workshop at a Glance
  16. Module 1: Understanding Listening
  17. Module 1: Practicing Effective Listening
  18. Module 3: Development Planning
  19. Module 4: Putting It All Together
  20. Appendix

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