Supervisory Skills Questionnaire
Available Online
Administrators with an HRDQ Assessment Center (HAC) account may purchase Online Assessment Credits above. After checkout, login to your HAC admin account to confirm receipt of your credits. If you have any issues, send us a message to support@hrdq.com.
Don't have a HAC admin account yet? Start by purchasing administrator access. After you check out, we'll add your account to the HAC portal. Note that account setup is not automated and takes up to one business day.
Students may self-enroll in an online version of the assessment without an administrator. This option is also excellent for organizational trainers and consultants who want to evaluate the online assessment.
Improve Your Supervisory Skills
Making the step to supervisor can feel like a difficult or stressful transition for most people, especially because it takes skill to balance the needs of the organization with those of the workgroup. Start the wheels turning for all supervisors in your organization with the Supervisory Skills Questionnaire, the training solution that gets supervisors quickly up to speed and ready for performance. This is a tool thousands of trainers have relied upon for supervisor skills training, and now the fourth edition has just arrived with a fresh design and numerous enhancements.
From the fully revised Facilitator Guide, brand-new participant workbook, online assessments, and 180-degree peer feedback form, to new skill-development and planning exercises, the fourth edition of Supervisory Skills Questionnaire offers a range of learning options for supervisors of all levels of experience. Equip your supervisors with the latest edition of our Supervisory Skills Questionnaire. With updated design and multiple new features, this training solution ensures that your supervisors are fully prepared for any performance demand.
How It Works
Available in both online and printed formats, the Supervisory Skills Questionnaire assessment tools present individuals with a series of 30 real-world situations. Their task is to choose one of three possible response actions. Scores reveal an overall supervisory score as well as strengths and areas for improvement in five specific skills:
- Guiding the work
- Organizing the work
- Developing your staff
- Managing performance
- Managing relations
In addition to the assessment, the Supervisory Skills Questionnaire includes a new online 180-degree feedback component that enables supervisors to understand how they are perceived by their direct reports. The comprehensive data provides individuals with an in-depth understanding of their performance and a benchmark they can use to create an action plan for improvement.
The assessment and the online 180-degree assessment take approximately 20 minutes to complete. If you are not facilitating the half-day, supervisory skills training workshop, we recommend you allow approximately one hour for the interpretation of results, debrief, and goal setting.
Trainer certification is not required to administer or facilitate the Supervisory Skills Questionnaire.
Uses and Applications
The Supervisory Skills Questionnaire is excellent as a standalone learning instrument or part of a more comprehensive supervisory training courses. With comprehensive and adaptable content, the program covers skill areas that are integral to everyone from relatively inexperienced supervisors to seasoned veterans. This assessment is effective as a:
- Centerpiece of a supervisor training or leadership development program.
- Discussion starter to bring to the surface existing problems.
- Readiness gauge for new supervisors.
- Refresher for more experienced supervisors.
- Mentoring tool for novice supervisors.
- Follow-up assessment for measuring performance improvement.
- Tool for further developing supervisor skills.
The fourth edition offers many new exciting features, including:
- Fully revised, full-color Facilitator Guide
- Step-by-step half-day workshop
- Paper and online assessment options
- New self-study assessment option
- New online option for 180 degree peer feedback
- Comprehensive participant workbook
- Contemporary Supervisory Skills Model
- New skill-development module
- Updated references and statistical analysis
- Microsoft PowerPoint presentation
- Supervisory Skills Model Poster
- HRDQue Card (SSQ Quick Tips)
Learning Outcomes
This comprehensive questionnaire will provide a deep understanding of the fundamental duties and obligations associated with being a supervisor. Not only that, but it will also assess strengths and weaknesses in five critical areas of supervisory skills training and guide the development of a strategic plan to enhance overall competence and effectiveness. By the end of this assessment, participants will:
- Understand the core roles and responsibilities of a supervisor.
- Measure performance in five key supervisory skills training areas.
- Discover skill strengths and identify areas in need of improvement.
Product Details
Product Type: Assessment. With extensively revised text, the fourth edition of the Facilitator Guide has been organized into a new, more intuitive structure to enhance your understanding of Supervisory Skills Questionnaire.
Target Audience: Supervisors with all levels of experience.
Measures: Supervisory Skills Questionnaire measures an in-depth understanding of employee performances, so you can create an action plan for improvement.
Dimensions: Proficiency in the five supervisor skills:
- Guiding the work
- Organizing the work
- Developing your staff
- Managing performance
- Managing relations
Time Required: Administration: 20 minutes. Interpretation: 1 hour. Workshop: Half day.
What to Order
Facilitator Guide: Order One Guide per Trainer
The Supervisory Skills Questionnaire facilitator materials are packaged and sold together. Samples of all participant materials are included in the Facilitator Guide or in the Facilitator support materials available as a digital download.
Workbook 5-Pack: Order One Pack for Up to Five Participants
Your Workbook deepens participants’ understanding of the assessment results and is used in the workshop. Organized by modules to easily follow along, it includes background information and theories about supervision, an explanation of the Supervisory Skills Model, in-depth interpretive information, individual and group activities, and a personal development plan, plus a bonus HRDQue Card.
Paper Assessment 5-Pack: Order One Pack for Up to Five Participants
The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation.
HRDQue Card 5-Pack: Order One Pack for Up to Five Participants
An excellent takeaway for participants, the HRDQue Card is a quick-reference tool that features the Supervisory Skills Model, summarizes each skill, and lists best practices. A copy is provided with each Workbook and in this Facilitator Guide, and we also offer additional copies for purchase.
Online Assessment: Order One per Participant
The online assessment is administered to participants through the HRDQ Assessment Center and includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning. A detailed report is delivered electronically to the facilitator/administrator when complete.
Online Assessment with Feedback: Order One per Participant
The online assessment contains questions identical to those in the Assessment booklet and generates a personalized PDF report for participants with their results automatically calculated and charted. We offer two versions of this report. The first option, the Online Assessment and Report, is intended for workshop use and is the equivalent of the Assessment booklet. The second option, the Online Assessment and Self-Study Report, is intended for self-guided learning and contains in-depth feedback and information about key concepts.
Poster: Order One per Trainer
The full-color poster can be used as a quick reference and visual aid during the workshop. The reverse side features the HRDQ Experiential Learning Model.
QuickStart Train-the-Trainer: One-hour Virtual Coaching Session for this Product
QST is a convenient, one-hour virtual coaching session for first-time facilitators of this product. You'll receive personalized, one-on-one coaching with a subject matter expert who will get you up to speed quickly and accurately so you can step into the onsite with confidence. We'll answer all your questions about facilitation of the product. And, you can add additional coaching hours as needed. Your coaching session can be provided by telephone or video call, and at a time of your choosing.
Facilitators will also receive an HRDQ Certificate of Completion for completing the QuickStart session.
About the Author
Eileen M. Russo, Ph.D., is the former vice president of research and development for HRDQ. She has a Ph.D. in social psychology with a minor in organizational behavior, an MS in social psychology from the University of Pittsburgh, and a BA in psychology from Fairfield University. Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. Dr. Russo is the author of many HRDQ products, including the bestselling What’s My Communication Style assessment.
Product Resources
- Infographic | 5 Key Skills to Make Supervisors More Effective
- Blog Post | Top 5 Effective Supervisory Skills & Abilities
- Blog Post | Skills For Supervisors: 15 Qualities Of A Good Supervisor
- Webinar | Taking the Lead: Five Things Every Supervisor Needs to Know
- Webinar | Supervisory Skills 101