Soft cover, 183 pages
Without clear authority, no one is empowered -- not the manager, the staff, or the hourly worker. Yet all employees need to be empowered; appropriately. Industrial sabatoge, apathy, and the failure to identify quality issues are all unproductive uses of power.
A major problem in organizations is the exercise of either too much management authority or the other extreme -- abdication. Authority must be balanced. Empowerment is really about helping people channel the power they have toward qualitative and productive ends. This book shows how to find the balance and successfully walk the "tightrope" of employee empowerment.