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HRDQ has been a leading resource for the training community for over forty years. Facilitators, coaches, consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares our passion for soft-skills training and performance improvement can benefit from our products and services.

How to Become a Model Listener

Posted by on 6/27/2017 to Communication
How to Become a Model Listener
Have you heard? Effective listening skills are the foundation for better communication, decision making, and teamwork, as well as reduced absenteeism, turnover, and conflict. Yet studies show people remember only half of what they hear, even moments after they’ve heard it. That’s because listening and hearing are not one and the same. And while we may be born with the ability to hear, the ability to listen is a skill that must be developed.

Learning to Play. Playing to Learn.

Posted by on 6/23/2017 to Team Building
Learning to Play. Playing to Learn.
Positive buzz, measurable results, and improved performance top every trainer’s wish list. It’s also the key to getting management buy-in and achieving professional success. But you won’t get there with lecture-style training or e-learning programs where rows of chairs face forward or the only activity taking place is the clicking of a mouse.

The Seven C’s of Effective Team Performance

Posted by on 6/13/2017 to Team Building
The Seven C’s of Effective Team Performance
In business, as in most human endeavors, the best teams win. A work group, business unit, or organization that functions as an effective team will always outperform one that doesn’t. But what factors need to be present for “great teamwork” to exist, and how do you go about building effective teams?

What's Your Leadership Style?

Posted by on 6/7/2017 to Personality Style
What's Your Leadership Style?
Effective leaders draw out the best performance from their employees by understanding personality style and flexing to meet the needs of individual employees—who may or may not share the same personality style. Employees are motivated by different things: recognition, autonomy, close supervision, or social activities. A leader’s ability to first identify these differences and then quickly adapt to address individual needs can be the difference between leadership success and failure.

Successful communication starts with knowing your personality style

Posted by on 6/1/2017 to Communication
Successful communication starts with knowing your personality style
What is communication style? When asked many people think of two or more people engaged in conversation. But communication is a multifaceted series of actions and interpretations, simultaneously more complex and simple than conversation. Four different forms of communication are verbal, paraverbal, body language, and the use of personal space. All four forms send messages to other people.