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Training tools for developing great people skills.

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Communication Skills Training

Having people in your organization with great communication skills is critical in today’s business landscape. Communications skills enable people to engage in dialogue with others and establish a rapport that is crucial to your business. HRDQ offers various tools to enhance your workforce’s communication skills.

You know that there's a lot more to communication than just talking and listening, and we've got the tools to transform your audience into world-class communicators. Utilize our communication assessment tools to give you an idea as to where people stand with respect to their conversational skills. By investing in communication skills training, people in your enterprise will be equipped with assertiveness, rapport development skills and poise. Communication skills activities ensure that your staff delivers feedback with confidence.

  • What's My Communication Style? What's My Communication Style?
    Uncover preferred styles of verbal and nonverbal communication with the fast and fun What’s My Communication Style?. Using a 24-item inventory, participants will learn their preference for one of 4 communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.
  • Trust Your Canary: Respect On-The-Go Trust Your Canary: Respect On-The-Go
    Trust Your Canary tools equip your leaders and staff with hands-on strategies to prevent and deal with workplace incivility and harassment. These information-packed products inspire and mobilize people to step up in the service of civility and respect.
  • Bridging the Communication Divide Bridging the Communication Divide
    Bridging the Communication Divide is an experiential game that explores the impact personality style has on communication. These communication skills activities introduce a practical communication style model that helps people to make improvements to their communication skills.
  • Catalyst: Communication and Think Improvement for Line-Level Leaders Catalyst: Communication and Think Improvement for Line-Level Leaders
    Catalyst is a fun, interactive game that helps individuals and teams to recognize their strengths and weaknesses in verbal communication. It is appropriate for any organizational level and can be used as a tool in soft-skills training, employee interviews, or company orientation.
  • The Influence Styles Inventory The Influence Styles Inventory
    Do your managers recognize the communication style they use to deal with day-to-day problems? Are they using the best approach? The Influence Styles Inventory underscores for your managers the importance of assertiveness in getting others to do what they want ‐ as an alternative to coming on too strong or backing off.
  • Communication Derailed Game Communication Derailed Game
    Learn how to overcome and move beyond difficult interpersonal and inter-team relations in the workplace. Communication Derailed is a high-energy simulation game that demonstrates the profound impact of poor communication and teaches the skills needed to communicate effectively.
  • Influencing Style Clock Influencing Style Clock
    This instructor-led workshop for managers and other professionals uses experiential learning and practice to enable managers and supervisors to lead and communicate collaboratively with more effectiveness and less reliance on purely autocratic methods.
  • Interpersonal Influence Inventory Interpersonal Influence Inventory
    Do the people in your organization know how they "come across" to others? Help them to become more effective communicators, and show them how to use their influence wisely with the Interpersonal Influence Inventory.
  • Influencing With Assertive Communication Program Influencing With Assertive Communication Program
    From resolving misunderstandings with teammates to negotiating the terms of a contract, we’re all faced with the need to influence others. But mastering the skill of assertive communication takes time and practice. Influencing with Assertive Communication is a one-day program aimed at developing the skills individuals need to express themselves directly and honestly, while preserving relationships and respecting the rights of others.
  • Learning to Listen Learning to Listen
    Learning to Listen is a communication assessment and soft-skills training program that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training program.
  • Neurolinguistic Communication Profile Neurolinguistic Communication Profile
    Why do you hit it off with some people but not others? The answer is rapport. It's what leads to clear communication, fewer conflicts, and better teamwork. The NCP is an innovative and very useful assessment that helps individuals identify their communication preferences and then offers practical ways to improve rapport with just about anyone.
  • Pen & Paper Games Pen & Paper Games
    Pen and Paper Games for Training is a collection of 40 activities that exercise both the logical left and creative right sides of the brain. Appropriate for both group learning and one-to-one coaching, this collection has many different applications including communication, presentation, listening, and problem-solving skill development.
  • Presentation Skills Profile Presentation Skills Profile
    Presentation Skills Profile is designed for use by anyone who is called upon to prepare and deliver presentations. Those who require their audience to agree with a conclusion and/or course of action will gain particular benefit by using the profile.
  • SkillBuilders: 50 Communication Skills Activities SkillBuilders: 50 Communication Skills Activities
    Communication is the foundation of all human interaction — and the basis of all training programs. From team building and leadership to customer service and supervisory training, communication is a fundamental skill that should be integrated into all types of training.
  • Team Communication Inventory Team Communication Inventory
    This instrument is effective at helping work groups and teams at any stage of development assess the use of "task and maintenance" behaviors during team discussions.
  • Visual Explorer Visual Explorer
    Developed by the Center for Creative Leadership, Visual Explorer is a powerful training tool that’s designed to encourage collaborative conversations and useful dialogue in a safe learning environment.
  • VisualsSpeak VisualsSpeak
    VisualsSpeak is an effective communication and team training game for management development training. Visual communication tools and images surface team differences, improve group and team interaction, establish rapport, and encourage dialogue.
  • Customizable and Reproducible Products Customizable and Reproducible Products
    Effective communication involves a lot more than just trying to get a message across. From listening skills to assertiveness, feedback, and difficult conversations, these are the tools that will transform the people in your organization into world-class communicators.
  • Communication/ Customer Service Training DVDs Communication/ Customer Service Training DVDs
    These award winning DVDs use dramatic, but realistic scenarios to illustrate the importance of good communication skills from a customer service standpoint
  • Building The Communication Bridge Program Building The Communication Bridge Program
    The more we know about ourselves as speakers and listeners, the better able we are to build the "communication bridge" that allows us to send, receive, and interpret messages with ease. Building the Communication Bridge helps to provide that needed insight. Complete and ready-to-train, the program focuses on the basic speaking and listening skills needed for successful face-to-face interactions.