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Home > HRDQ Style Series > What's My Communication Style?

What's My Communication Style?

Communication Styles by HRDQ
3rd Edition
by Eileen Russo

Our bestselling communication assessment just got better!
Now includes easier scoring, full-color guides, and downloadable support materials.

NEW! Experiential Learning Game
Bridging the Communication Divide

Buy both and expand the learning!

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Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and between employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy.

If you want to bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of personal communication styles and their effects on other people. What's My Communication Style? is a proven training assessment that identifies an individual's preferred style - Direct, Spirited, Considerate, or Systematic - and the communication behaviors that distinguish it.

Part of the bestselling HRDQ Style Series, the communication assessment and its supporting materials provide a practical and easy-to-use language that enables lasting insights into how to gain mastery over one's own communication behavior and how to interpret the behavior of others - in any situation. What's My Communication Style is a powerful centerpiece for management development and interpersonal skills training.

  • How it Works
  • Product Details
  • Getting Started
  • About the Author
  • Free Resources
  • Reviews
  • Also Recommended
Communication Style Statistics Infographic by HRDQ
What's My Communication Style? starts with a self-assessment (a communication style inventory) that takes approximately ten minutes to complete. Individuals respond to 24 different items relating to both verbal and nonverbal communication by selecting the statement ending that they believe best reflects their perceived communication behavior. Each response is scored, providing individuals with a total score for each of the four personal communication styles: Direct, Spirited, Considerate, and Systematic. The majority of individuals will show a clear preference for one of the styles, which is their Dominant Style. This communication style inventory is followed by approximately one hour of interpretation of scores, topic discussion, debriefing, and action planning. The What's My Communication Style? Facilitator Guide also offers an easy-to-follow workshop outline that expands What's My Communication Style? into a 1.5-hour classroom training program.

Learning Outcomes
  • Identify a preference for one of four communication styles
  • Uncover the characteristics of each style
  • Discover how style affects communication
  • Learn how to "speed read" a person's communication style
  • Understand how to "flex" style for effective communication with others
Uses for the Communication Assessment

What's My Communication Style? is appropriate for use with anyone and is equally effective for personal and management development. The assessment can be used as a standalone training development tool, or it can be incorporated into a more comprehensive training program on communication skills. This communications assessment is an effective foundation for a variety of soft-skills training topics, including communication, leadership, team building, and supervisory skills.

If you are familiar with the DISC-based assessments, you will find that What's My Communication Style? is a practical and easy-to-use alternative.
Product Type

Personal communication style

Number of items


Time Required
1 hour, with an optional workshop that ranges between 1 hour amd 1 half day.
What to Order

Facilitator Set: Order one per trainer.
The comprehensive facilitator set includes everything trainers need to deliver What's My Communication Style, including background information, administrative guidelines, a step-by-step workshop outline, the HRDQ Style Model, alternative workshop designs, optional activities, Microsoft PowerPoint presentation, and sample participant materials.

Print Self-Assessment: Order one per individual or participant.
The Print Version is ideal for facilitators who prefer to oversee scoring and administration of the assessment, if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation. The accompanying Participant Guide includes interpretive information, worksheets, and action planning.

Online Self-Assessment: Order one per individual or participant.
The Online Version is an excellent choice for enterprise-wide training or audiences that are geographically dispersed. It offers 24/7 access, streamlined distribution, and instant scoring. Each Online Assessment includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning.

QuickStart Training: Optional
If you are new to this product we highly recommend HRDQ QuickStart Training, whether you are a novice trainer or a seasoned facilitator. It's an excellent way to quickly get up to speed on the product so you can step into your first training class with confidence. Personalized, one-on-one telephone coaching is provided at your convenience. Our subject matter experts will review the program with you, offer ideas for tailoring the program to your specific needs, discuss typical participant questions and reactions, and more.
Dr. Eileen M. Russo, is former vice president of research and development for HRDQ. She has a PhD in social psychology with a minor in organizational behavior and an MS in social psychology from the University of Pittsburgh, as well as a BA in psychology from Fairfield University.

Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. As vice president of research and development, Eileen was responsible for overseeing the development of HRDQ products.

Eileen is the author of many HRDQ products, including What's My Style?, What's My Communication Style?, and the Supervisory Skills Questionnaire.
"I highly recommend HRDQ's Communication Styles Assessment. I teach a class called 'The Art of Human Relations' and we use the Assessment during class to teach participants about their own styles as well as fellow participants' styles. We stress that every style has strengths and opportunities for improvement, and that understanding communication styles can enhance success in the business world as well as in their personal lives. The Platinum Rule (Tony Allesandra) says to 'Treat others the way they want to be treated' and this Assessment helps prepare people to do exactly this. It is an excellent value for the price, and very easy to use." 

"What's My Communication Style? helped me gain a lot of clarity on how to coach people - specifically managers - on how to manage others more efficiently. I coached a Systematic manager with a Spirited employee. By taking the assessment, the manager realized she had a highly skilled employee but hadn't valued him because she had expected him to be like her. If people really stop to understand how their style impacts communication, it can make a big difference in their relationships with others." 

"What's My Communication Style? is a great way to get better results as a leader and I would definitely recommend it to other organizations. It opened our eyes right from the beginning. Because we took the online version and received our results ahead of time, we were intrigued and came to the session ready to talk. The 'a-has' came when we learned how to deal with people who have styles different from ours.. The tool allows you to see different styles and gauge how you should approach others. It opened a dialogue with chapter presidents from every region in the U.S. about how we can - and should - improve communication with the rest of the members."

"I presented What's My Communication Style? to a group of 50 professionals from different industries and they were captivated. This tool provides an excellent means of helping people better understand why they are perceived as they are and how they can become more flexible and successful in the workplace." 

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Personality Style Toolkit
Drive home the key learning points of the HRDQ Style Series assessments. This collection of 20 fast and fun training activities illustrates how personality style impacts key skills such team building, communication, coaching, sales, and time management.

Personality Style for Dummies
This book introduces the concept of personality style and how it affects many aspects of organizational life, including communication, team building, and leadership.

Add excitement and impact to your style training. These quick, energizing games reinforce learning and build awareness in a fun, nonthreatening manner. Each of the games allows participants to identify and better understand their preferred styles.

Playing with Style
Personal style and how it relates to communication, leadership, performance improvement, and organizational teams is a frequent topic of today's best-selling business and personal development books. But acquiring and mastering this knowledge can take years to understand and internalize through real-life experiences alone.

HRDQ Style Blinkies
HRDQ Style Blinkies are a fun and flashy takeaway for anyone who has completed an HRDQ Style Series assessment.
Products (Total Items: 9)
What's My Communication Style? - Deluxe Facilitator Set
Price: $181.00
Bridging the Communication Divide - Complete Game Kit
Price: $599.00
What's My Communication Style? - Self Assessment
Price: $18.90
What's My Communication Style? Online Assessment Individual Registration
Price: $25.00
What's My Communication Style Online Assessment Center Credit
Price: $25.00
What's My Communication Style? - Case Study
Price: Free
What's My Communication Style? - Theoretical Background
Price: Free
What's My Communication Style? - QuickStart Training
Price: $450.00
What's My Communication Style Facilitator Starter Kit
Price: $277.00
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