Training tools for developing great people skills.
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Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy.
If you want to bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of personal communication styles and their effects on other people. What's My Communication Style? is a proven training assessment that identifies an individual's dominant communication style - Direct, Spirited, Considerate, or Systematic - and the communication behaviors that distinguish it.
Part of the bestselling HRDQ Style Series, the communication assessment and its supporting materials provide a practical and easy-to-use language that enables lasting insights into how to gain mastery over one's own communication behavior and how to interpret the behavior of others - in any situation. What's My Communication Style? is a powerful centerpiece for management development and interpersonal skills training.
What's My Communication Style? starts with a self-assessment (a communication style inventory) that takes approximately 10 minutes to complete. Individuals respond to 24 different items relating to both verbal and nonverbal communication by selecting the statement ending that they believe best reflects their perceived communication behavior. Each response is scored, providing individuals with a total summary for each of the four personal communication styles: Direct, Spirited, Considerate, and Systematic. The majority of individuals will show a clear preference for one of the styles, which becomes their Dominant Style. This communication style inventory is followed by approximately one hour of interpretation of scores, topic discussion, debriefing, and action planning. The What's My Communication Style? Facilitator Guide also offers an easy-to-follow workshop outline that expands What's My Communication Style? into a 1.5-hour classroom training program.
What's My Communication Style? is appropriate for use with anyone and is equally effective for personal and management development. The communication assessment can be used as a standalone training development tool, or it can be incorporated into a more comprehensive training program on communication skills. This communication assessment is an effective foundation for a variety of soft-skills training topics, including communication, leadership, team building, and supervisory skills.
If you are familiar with the DISC-based assessments, you will find that What's My Communication Style? is a practical and easy-to-use alternative.
A number of different personal communication styles, ranging from everything from your habits of talking, listening, movement, and even handshake. The goals:
One hour, with an optional workshop that ranges between one hour to half-a-day.
Dr. Eileen M. Russo, is former vice president of research and development for HRDQ. She has a PhD in social psychology with a minor in organizational behavior and an MS in social psychology from the University of Pittsburgh, as well as a BA in psychology from Fairfield University.
Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. As vice president of research and development, Eileen was responsible for overseeing the development of HRDQ products.
Eileen is the author of many HRDQ products, including What's My Style?, What's My Communication Style?, and the Supervisory Skills Questionnaire.
"I highly recommend HRDQ's Communication Styles Assessment. I teach a class called 'The Art of Human Relations' and we use the Assessment during class to teach participants about their own styles as well as fellow participants' styles. We stress that every style has strengths and opportunities for improvement, and that understanding communication styles can enhance success in the business world as well as in their personal lives. The Platinum Rule (Tony Allesandra) says to 'Treat others the way they want to be treated' and this Assessment helps prepare people to do exactly this. It is an excellent value for the price, and very easy to use."-Laurie Bouchard, LBouchard & Associates, LLC
"What's My Communication Style? helped me gain a lot of clarity on how to coach people - specifically managers - on how to manage others more efficiently. I coached a Systematic manager with a Spirited employee. By taking the assessment, the manager realized she had a highly skilled employee but hadn't valued him because she had expected him to be like her. If people really stop to understand how their style impacts communication, it can make a big difference in their relationships with others." -Kerrie Halmi | President, Halmi Performance Consulting
"What's My Communication Style? is a great way to get better results as a leader and I would definitely recommend it to other organizations. It opened our eyes right from the beginning. Because we took the online version and received our results ahead of time, we were intrigued and came to the session ready to talk. The 'a-has' came when we learned how to deal with people who have styles different from ours. The tool allows you to see different styles and gauge how you should approach others. It opened a dialogue with chapter presidents from every region in the U.S. about how we can - and should - improve communication with the rest of the members."-Christine Beck-McKay | President, McDonald's Restaurants Women Operators Network
"I presented What's My Communication Style? to a group of 50 professionals from different industries and they were captivated. This tool provides an excellent means of helping people better understand why they are perceived as they are and how they can become more flexible and successful in the workplace." -Janet Skotko | Speech/Language Pathologist, The Voice Institute
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