Training tools for developing great people skills.
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Everyone wants highly skilled employees. From entry-level workers to the managerial team, a well-trained staff with valuable knowledge of soft skills can improve customer experience, boost employee relations, and bolster interdepartmental communications. Unfortunately, the cost of employee training and development for an entire team can be astronomical.
Luckily, we have an answer. Our Reproducible Training Library contains 300+ hours of customizable training materials focusing on critical soft skills. For a low, one-time purchase price – less than it costs to develop two hours of quality in-house training – you get a full curriculum of employee training programs on today's most in-demand topics.
Customize each employee training and development program as much or as little as you want, and without special software or advanced editing skills. Download the files for immediate use, brand the materials with your logo, tailor the programs with organization-relevant material, or combine content to create fully customized programs.
Your purchase from the Reproducible Training Library includes an unlimited-site license that allows you to reprint and distribute the program materials as often as needed, without annual renewal fees or seat charges. It's a one-time purchase with unlimited possibilities.
Click here to read what customers have to say about the Reproducible Training Library (.pdf)
Every classroom program comes complete with professional materials, including a comprehensive instructor guide, participant guide, and a Microsoft® PowerPoint® presentation. The e-learning titles are also offered in the easy-to-use PowerPoint format, which makes it simple to customize and host on the platform of your choice. All of our employee training programs are research-based to ensure that participants learn the skills that will enable them to make real performance improvements.
There’s no substitute for good communication. From gaining vital listening skills to learning assertiveness, giving feedback to handling sensitive conversations, we’ll help transform the people in your organization into world-class communicators.
Problems naturally arise in workplace situations, and it’s important your team understands how to handle them professionally. Our employee training programs help everyone on your team – from the front lines to management – resolve conflict, manage stress, and foster positivity and cooperation.
Excellent customer service is the foundation of many successful businesses. When customer service is handled poorly, it can sink your company fast. We’ll show your team how to stay calm under pressure and keep customers satisfied in all situations.
Poor management can absolutely destroy a company internally, leading to low morale, high turnover, and stilted productivity. Our materials contain something for everyone, from delegating to coaching, strategic planning to professional development.
Knowing how to be creative, problem solve, and adjust expectations to complete a deal are key attributes for any sales team. We can help transform your representatives into expert negotiators ready to tackle any situation.
Culture is invaluable to any growing organization, and recognizing how to respect boundaries and different lifestyles in the workplace is essential. We’ll teach you how to address the sensitive topics of diversity and harassment with effective, thoughtful strategies.