Jim Kouzes | Free Webinar on Oct 7th, 2015
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with purchasing options at 800.633.4533
Everyone wants highly skilled employees. From entry-level workers to the
managerial team, a well-trained staff with valuable knowledge of soft skills
can improve customer experience, boost employee relations, and bolster
interdepartmental communications. Unfortunately, the cost of employee
training and development for an entire team can be astronomical.
Luckily, we have an answer. Our Reproducible Training Library contains
300+ hours of customizable training materials focusing on critical soft
skills. For a low, one-time purchase price – less than it costs to develop
two hours of quality in-house training – you get a full curriculum of
employee training programs on today's most in-demand topics.
Customize each employee training and development program as much or as
little as you want, and without special software or advanced editing skills.
Download the files for immediate use, brand the materials with your logo,
tailor the programs with organization-relevant material, or combine content
to create fully customized programs.
Your purchase from the Reproducible Training Library includes an
unlimited-site license that allows you to reprint and distribute the program
materials as often as needed, without annual renewal fees or seat charges.
It's a one-time purchase with unlimited possibilities.
Every classroom program comes complete with professional
materials, including a comprehensive instructor guide, participant guide, and a
Microsoft® PowerPoint® presentation. The e-learning titles are also offered in
the easy-to-use PowerPoint format, which makes it simple to customize and host
on the platform of your choice. All of our employee training programs are
research-based to ensure that participants learn the skills that will enable
them to make real performance improvements.
There’s no substitute for good communication. From gaining vital
listening skills to learning assertiveness, giving feedback to handling
sensitive conversations, we’ll help transform the people in your
organization into world-class communicators.
Problems naturally arise in workplace situations, and it’s important
your team understands how to handle them professionally. Our employee
training programs help everyone on your team – from the front lines to
management – resolve conflict, manage stress, and foster positivity and
Excellent customer service is the foundation of many successful
businesses. When customer service is handled poorly, it can sink your
company fast. We’ll show your team how to stay calm under pressure and keep
customers satisfied in all situations.
Poor management can absolutely destroy a company internally, leading to
low morale, high turnover, and stilted productivity. Our materials contain
something for everyone, from delegating to coaching, strategic planning to
Knowing how to be creative, problem solve, and adjust expectations to
complete a deal are key attributes for any sales team. We can help
transform your representatives into expert negotiators ready to tackle any
Culture is invaluable to any growing organization, and recognizing how
to respect boundaries and different lifestyles in the workplace is
essential. We’ll teach you how to address the sensitive topics of diversity
and harassment with effective, thoughtful strategies.