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Home > Supervisory Skills > Supervisory Skills Questionnaire


Supervisory Skills Questionnaire

Fully Revised and Updated Fourth Edition!
by Eileen M. Russo, PhD and the HRDQ Development Team
Conflict Strategies Inventory
free-preview

Get supervisors in gear.
Making the step up to supervisor is a difficult transition for most people. Not least because it takes skill to balance the needs of the organization with those of the work group. As a vital cog in the wheel of organizational success, you can start the wheels turning for the supervisors in your organization with the Supervisory Skills Questionnaire, the training solution that gets supervisors quickly up to speed and ready for performance. It’s the tool thousands of trainers have relied upon for supervisory skills training and now the fourth edition has just arrived with a fresh design and numerous enhancements.

From the fully revised, full-color facilitator guide, brand-new participant workbook, online assessments and 180° peer feedback, to new skill-development activities, and development planning exercises, the Supervisory Skills Questionnaire offers a range of assessment and learning options for supervisors of all levels of experience.

Why does the Supervisory Skills Questionnaire click for supervisors?
Supervisors are responsible for getting work done through others and they are the front-line leaders who influence service and quality. Rather than a general focus on supervisory-related topics such as communication, leadership, and motivation, this combination assessment, workbook, and classroom training workshop targets five specific areas that shape a supervisor’s daily work life: Guiding the Work, Organizing the Work, Developing Staff, Managing Performance, and Managing Relations (with other workgroups).When supervisors are able to master these skills, they’re well-equipped to balance the goals of the organization with the needs of their employees.

Learning Outcomes

  • Understand the core roles and responsibilities of a supervisor
  • Measure performance in five key supervisory skills
  • Discover skill strengths and identify areas in need of improvement
  • Develop an action-oriented plan to improve competence and impact

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  • How it Works
  • Product Details
  • Getting Started
  • About the Author
  • Free Resources
  • Reviews
  • Also Recommended
Available in both online and printed formats, the Supervisory Skills Questionnaire assessment tools present individuals with a series of 30 real-world situations. Their task is to choose one of three possible response actions. Scores reveal an overall supervisory score as well as strengths and areas for improvement in five specific skills:

  • Guiding the Work
  • Organizing the Work
  • Developing Your Staff
  • Managing Performance
  • Managing Relations

In addition to the self-assessment, the Supervisory Skills Questionnaire includes a new online 180° feedback component that enables supervisors to understand how they are perceived by their direct reports. The comprehensive data provides individuals with an in-depth understanding of their performance and a benchmark they can use to create an action plan for improvement.

The self-assessment and the online 180° assessment take approximately 20 minutes to complete. If you are not facilitating the half-day training workshop, we recommend you allow approximately one hour for the interpretation of results, debrief, and goal setting.

Trainer certification is not required to administer or facilitate the Supervisory Skills Questionnaire.

Uses and Applications
The Supervisory Skills Questionnaire is excellent as a stand-alone learning instrument or part of a more comprehensive supervisory skills training program. It will benefit supervisors with all levels of experience. With comprehensive and adaptable content, the program covers skill areas that are integral to everyone from relatively inexperienced supervisors to seasoned veterans. The assessment is effective as a:

  • Centerpiece of a supervisor training or leadership development program.
  • Discussion starter to bring to the surface existing problems.
  • Readiness gauge for new supervisors.
  • Refresher for more experienced supervisors.
  • Mentoring tool for novice supervisors.
  • Follow-up assessment for measuring performance improvement.
The fourth edition offers many exciting new features:
  • Fully revised, full-color facilitator guide
  • Step-by-step half-day workshop
  • Paper and online assessment options
  • New self-study assessment option
  • New online option for 180° peer feedback
  • Comprehensive participant workbook
  • Contemporary Supervisory Skills Model
  • New skill-development module
  • Updated references and statistical analysis
  • Microsoft® PowerPoint® presentation
  • Supervisory Skills Model Poster
  • HRDQue Card (SSQ Quick Tips)

Product Type
Assessment and half-day workshop

Measures
Proficiency in five supervisory skills

Dimensions
Dimensions
Guiding the Work
Organizing the Work
Developing Your Staff
Managing Performance
Managing Relations

Time Required
Administration: 20 minutes
Interpretation: 1 hour
Workshop: Half day

Whether you are facilitating an instructor-led program or administering self-directed learning, we offer a range of soft-skills training tools that enable you to deliver a results-driven experience.

If you're new to Supervisory Skills Questionnaire, try QuickStart Training Personalized, one-on-one telephone coaching gets you up to speed quickly. Our subject matter experts will review the product content with you, offer ideas for tailoring it to your specific needs, discuss typical participant questions and reactions, and more.
Eileen M. Russo, PhD
Dr. Eileen M. Russo is a former vice president of research and development for HRDQ. She has a Ph.D. in social psychology with a minor in organizational behavior, an M.S. in social psychology from the University of Pittsburgh, and a B.A. in psychology from Fairfield University. Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. Dr. Russo is the author of many HRDQ products, including the bestselling What’s My Communication Style assessment.

Here are several free resources you can access to better acquaint yourself with the SSQ:

“UTSA has used HRDQ’s Supervisory Skills Questionnaire as a backbone for our Supervisory Series since 2000. Our participants take it between session one and session two, and they rely on its feedback for their compass for the next five weeks of half-day training. This video shows some of the analysis and action planning they do based on the questionnaire, but what it doesn't show is the impact of their learning that keeps on giving and giving year after year. Thanks HRDQ! We love you!”

The University of Texas at San Antonio watch review
Expand or reinforce the learning with these related products:

Flight From Savo
This hands-on simulation activity allows supervisors to experience the key skills addressed in Supervisory Skills Questionnaire in a fun, interactive setting. The perfect accompaniment to the half-day workshop, the game enhances participants’ understanding of the material by providing a dynamic, learning-rich environment in which they can practice and analyze the application of the five supervisory skills.

Best Boss Inventory
The Best Boss Inventory focuses on six key traits of “best” bosses and helps individuals to gain insight into their current behaviors in leading, motivating, and inspiring their employees.

Leader-Manager Profile
This assessment and workshop helps participants to clarify the differences between leading and managing. Participants pinpoint the skills they need to be effective in each role and explore how to balance these two different yet complementary skill sets.

Matrix Manager Inventory
Help managers to handle change with confidence, influence performance, and achieve results that drive organizational success with this combination assessment and workshop.

Performance Appraisal Skills Inventory
This assessment and workshop present an effective six-step plan for participants to follow that improves the quality of employee development meetings.
Products (Total Items: 21)
Supervisory Skills Questionnaire - Trainer's Bundle    Quantity
Save 20%
   Only $659! You'll save 20%
Supervisory Skills Questionnaire 4ed - Facilitator Set   Quantity
The Supervisory Skills Questionnaire Facilitator Set provides everything you need to prepare for and deliver a successful training experience. Extensively revised, reorganized, and in full color, the fourth edition facilitator guide includes updated references, improved statistical analysis, background information, step-by-step workshop guidelines, and skill development activities. The set also features sample participant materials, an HRDQue card, a reusable poster, and a USB flash drive containing facilitator support resources and a Microsoft® PowerPoint® presentation.
   $225.00
Supervisory Skills Questionnaire 4ed - Paper Participant Set   Quantity
This set includes one paper self-assessment, one participant workbook, and one HRDQue card.
   $37.00
Supervisory Skills Questionnaire 4ed - Online Assessment Set   Quantity
This set includes one assessment credit, one paper participant workbook, and one HRDQue card.
   $40.00
Supervisory Skills Questionnaire 4ed - Online Assessment Set Individual-Registration   Quantity
This set includes an individual registration for the online assessment, one paper participant workbook, and one HRDQue card.
   $40.00
Supervisory Skills Questionnaire 4ed - Paper Assessment   Quantity
The paper assessment contains instructions, assessment questions, tear-out scoring form, scoring and charting instructions, and basic interpretive information.
   $17.00
Supervisory Skills Questionnaire 4ed - Participant Workbook   Quantity
Used in tandem with the assessment, the participant workbook is designed to support the half-day workshop.
   $20.00
Supervisory Skills Questionnaire 4ed - Online Assessment   Quantity
Includes one assessment credit.
   $25.00
Supervisory Skills Questionnaire 4ed - Online Assessment Individual Registration   Quantity
Includes an individual registration for the online assessment.
   $25.00
Supervisory Skills Questionnaire 4ed - Online Self-Study Assessment   Quantity
Adds one credit to your Assessment Center Account. This credit will allow you to distribute the Conflict Strategies Inventory Online Assessment, with comprehensive score interpretation and feedback for self-study, to a participant of your choice. You'll need to purchase one credit per participant.
   $27.00
Supervisory Skills Questionnaire 4ed - Online Self-Study Assessment Individual Registration   Quantity
Includes an individual registration for the online self-study assessment.
   $27.00
Supervisory Skills Questionnaire 4ed -Online 180° Assessment   Quantity
Includes one assessment credit.
   $40.00
Supervisory Skills Questionnaire 4ed - Online 180° Assessment Individual Registration   Quantity
Includes an individual registration for the online 180° assessment.
   $40.00
Supervisory Skills Questionnaire 4ed - Online 180° Self-Study Assessment Individual Registration   Quantity
Includes an individual registration for the online 180° self-study assessment.
   $40.00
Supervisory Skills Questionnaire 4ed - Online 180° Self-Study Assessment   Quantity
Includes one online 180° self-study assessment credit.
   $40.00
Supervisory Skills Questionnaire 4ed - HRDQue Card   Quantity
Includes one double-sided 4”x6” pocket reference card.
   $2.00
Supervisory Skills Questionnaire 4ed - Poster   Quantity
Includes one double-sided 17”x 22” reusable wall poster featuring the supervisory skills model on one side and the HRDQ Experiential Learning Model™ on the reverse.
   $15.00
Supervisory Skills Questionnaire 4ed - QuickStart Training   Quantity
Personalized, one-on-one coaching via telephone.
   $450.00
Supervisory Skills Questionnaire 4ed - Theoretical Background   Quantity
Background information about the specific methods and research used to develop the Supervisory Skills Questionnaire.
   FREE
Supervisory Skills Questionnaire 4ed - Product Tour   Quantity
Trainers have relied upon the Supervisory Skills Questionnaire for more than 15 years as an effective means to spark real performance improvement. Now a fully revised and updated fourth edition has just been released with a fresh, contemporary design—and we can’t wait to share the numerous new features and enhancements with you. Register today for an exclusive inside look!

Price:

   FREE
Supervisory Skills Questionnaire 4ed - Info Kit   Quantity
A PDF brochure containing information about the Supervisory Skills Questionnaire.
   
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