Available in both online and printed formats, the Supervisory Skills Questionnaire assessment tools present individuals with a series of 30 real-world situations. Their task is to choose one of three possible response actions. Scores reveal an overall supervisory score as well as strengths and areas for improvement in five specific skills:
- Guiding the Work
- Organizing the Work
- Developing Your Staff
- Managing Performance
- Managing Relations
In addition to the self-assessment, the Supervisory Skills Questionnaire includes a new online 180° feedback component that enables supervisors to understand how they are perceived by their direct reports. The comprehensive data provides individuals with an in-depth understanding of their performance and a benchmark they can use to create an action plan for improvement.
The self-assessment and the online 180° assessment take approximately 20 minutes to complete. If you are not facilitating the half-day training workshop, we recommend you allow approximately one hour for the interpretation of results, debrief, and goal setting.
Trainer certification is not required to administer or facilitate the Supervisory Skills Questionnaire.
Uses and Applications
The Supervisory Skills Questionnaire is excellent as a stand-alone learning instrument or part of a more comprehensive supervisory skills training program. It will benefit supervisors with all levels of experience. With comprehensive and adaptable content, the program covers skill areas that are integral to everyone from relatively inexperienced supervisors to seasoned veterans. The assessment is effective as a:
- Centerpiece of a supervisor training or leadership development program.
- Discussion starter to bring to the surface existing problems.
- Readiness gauge for new supervisors.
- Refresher for more experienced supervisors.
- Mentoring tool for novice supervisors.
- Follow-up assessment for measuring performance improvement.
The fourth edition offers many exciting new features:
- Fully revised, full-color facilitator guide
- Step-by-step half-day workshop
- Paper and online assessment options
- New self-study assessment option
- New online option for 180° peer feedback
- Comprehensive participant workbook
- Contemporary Supervisory Skills Model
- New skill-development module
- Updated references and statistical analysis
- Microsoft® PowerPoint® presentation
- Supervisory Skills Model Poster
- HRDQue Card (SSQ Quick Tips)
Assessment and half-day workshop
Proficiency in five supervisory skills
Guiding the Work
Organizing the Work
Developing Your Staff
: 20 minutes
: 1 hour
: Half day
Whether you are facilitating an instructor-led program or administering self-directed learning, we offer a range of soft-skills training tools that enable you to deliver a results-driven experience.
If you're new to Supervisory Skills Questionnaire, try QuickStart Training
Personalized, one-on-one telephone coaching gets you up to speed quickly. Our subject matter experts will review the product content with you, offer ideas for tailoring it to your specific needs, discuss typical participant questions and reactions, and more.
Eileen M. Russo, PhD
Dr. Eileen M. Russo is a former vice president of research and development for HRDQ. She has a Ph.D. in social psychology with a minor in organizational behavior, an M.S. in social psychology from the University of Pittsburgh, and a B.A. in psychology from Fairfield University. Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. Dr. Russo is the author of many HRDQ products, including the bestselling What’s My Communication Style
Here are several free resources you can access to better acquaint yourself with the SSQ:
“UTSA has used HRDQ’s Supervisory Skills Questionnaire as a backbone for our Supervisory Series since 2000. Our participants take it between session one and session two, and they rely on its feedback for their compass for the next five weeks of half-day training. This video shows some of the analysis and action planning they do based on the questionnaire, but what it doesn't show is the impact of their learning that keeps on giving and giving year after year. Thanks HRDQ! We love you!”
The University of Texas at San Antonio
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