Training tools for developing great people skills.
Making the step up to supervisor is a difficult transition for most people.
Not least because it takes skill to balance the needs of the organization with
those of the work group. As a vital cog in the wheel of organizational success,
you can start the wheels turning for the supervisors in your organization with
the Supervisory Skills Questionnaire, the training solution that gets
supervisors quickly up to speed and ready for performance. It’s the tool
thousands of trainers have relied upon for supervisory skills training and now
the fourth edition has just arrived with a fresh design and numerous
From the fully revised, full-color facilitator guide, brand-new participant
workbook, online assessments and 180° peer feedback, to new skill-development
activities, and development planning exercises, the Supervisory Skills
Questionnaire offers a range of assessment and learning options for supervisors
of all levels of experience.
Supervisors are responsible for getting work done through others and they
are the front-line leaders who influence service and quality. Rather than a
general focus on supervisory-related topics such as communication, leadership,
and motivation, this combination assessment, workbook, and classroom training
workshop targets five specific areas that shape a supervisor’s daily work life:
Guiding the Work, Organizing the Work, Developing Staff, Managing Performance,
and Managing Relations (with other workgroups). When supervisors are able to
master these skills, they’re well-equipped to balance the goals of the
organization with the needs of their employees.
Available in both online and printed formats, the
Supervisory Skills Questionnaire assessment tools present
individuals with a series of 30 real-world situations. Their task
is to choose one of three possible response actions. Scores reveal
an overall supervisory score as well as strengths and areas for
improvement in five specific skills:
In addition to the self-assessment, the Supervisory Skills
Questionnaire includes a new online 180° feedback component
that enables supervisors to understand how they are perceived by
their direct reports. The comprehensive data provides individuals
with an in-depth understanding of their performance and a benchmark
they can use to create an action plan for improvement.
The self-assessment and the online 180° assessment take
approximately 20 minutes to complete. If you are not facilitating
the half-day, supervisory skills training workshop, we recommend
you allow approximately one hour for the interpretation of results,
debrief, and goal setting.
Trainer certification is not required to administer or
facilitate the Supervisory Skills Questionnaire.
The Supervisory Skills Questionnaire is excellent as a
stand-alone learning instrument or part of a more comprehensive
supervisory skills training program. It will benefit supervisors
with all levels of experience. With comprehensive and adaptable
content, the program covers skill areas that are integral to
everyone from relatively inexperienced supervisors to seasoned
veterans. The assessment is effective as a:
Assessment and half-day workshop
Whether you are facilitating an instructor-led program or
administering self-directed learning, we offer a range of
soft-skills training tools that enable you to deliver a
If you're new to Supervisory Skills Questionnaire, try
QuickStart Training Personalized, one-on-one telephone coaching
gets you up to speed quickly. Our subject matter experts will
review the product content with you, offer ideas for tailoring it
to your specific needs, discuss typical participant questions and
reactions, and more.
Eileen M. Russo, PhD Dr. Eileen M. Russo is a
former vice president of research and development for HRDQ. She has
a Ph.D. in social psychology with a minor in organizational
behavior, an M.S. in social psychology from the University of
Pittsburgh, and a B.A. in psychology from Fairfield University. Her
work includes research in social influence, group behavior,
decision making, and perceptions of control at work. Dr. Russo is
the author of many HRDQ products, including the bestselling
What’s My Communication Style assessment.
UTSA has used HRDQ’s Supervisory Skills Questionnaire as a
backbone for our Supervisory Series since 2000. Our
participants take it between session one and session two, and
they rely on its feedback for their compass for the next five
weeks of half-day training. This video shows some of the
analysis and action planning they do based on the
questionnaire, but what it doesn't show is the impact of their
learning that keeps on giving and giving year after year.
Thanks HRDQ! We love you! -The University of Texas at San
What's My Leadership Style helps
participants learn their preference for one of four
styles and find out how to adapt each style to
different situations. Ideal for training anyone who
needs to influence others towards achieving a
The Best Boss Inventory focuses on six key traits
of “best” bosses and helps individuals to gain
insight into their current behaviors in leading,
motivating, and inspiring their employees.
Help managers to handle change with confidence,
influence performance, and achieve results that
drive organizational success with this combination
assessment and workshop.