How it works
The SSQ presents individuals with a series of 30 real-world situations. Their task is to choose one of three possible response actions. Scores reveal an overall supervisory score as well as strengths and areas for improvement in five specific skills:
- Guiding the Work
- Organizing the Work
- Developing Your Staff
- Managing Performance
- Managing Relations
The SSQ also offers a 360° multi-rater assessment that allows supervisors to receive direct feedback from their employees. The comprehensive data provides individuals with an in-depth understanding of their performance and a benchmark they can use to create an action plan for improvement.
The self- and 360° assessments take approximately 15 minutes to complete. We recommend you allow approximately one hour for the interpretation of results, debrief, and goal setting. You can also expand the learning into a 2.5-hour workshop using the outline and PowerPoint presentation included with the Facilitator Guide. Trainer certification is not required to administer or facilitate the SSQ.
- Identify skill strengths and weaknesses
- Improve proficiency in 5 key skill areas
- Learn which actions every supervisor should avoid
- Understand the keys to effective planning, prioritizing, and delegating
- Build productive relationships with other work groups
Uses and Applications
The SSQ is excellent as a stand-alone learning instrument or part of a more comprehensive training program. It was developed specifically for inexperienced supervisors, but the SSQ can also be used with seasoned managers. The assessment is effective as a:
- Centerpiece of a supervisory or leadership development program.
- Discussion starter to bring to the surface existing problems.
- Benchmark for new supervisor orientation.
- Readiness gauge for new supervisors.
- Refresher for more experienced supervisors.
- Mentoring tool for novice supervisors.
- Follow-up assessment for measuring performance improvement.
Print and online assessment
Proficiency in five supervisory skills
Guiding the Work
Organizing the Work
Developing Your Staff
Administration: 15 minutes
Interpretation: 1 hour
Workshop: 2.5 hours
What to Order
Facilitator Set: Order one per trainer.
The comprehensive facilitator set includes everything a trainer needs to facilitate the SSQ, including background information, administrative guidelines, individual and team workshop outlines, optional activities, alternative training designs, PowerPoint presentation, and sample participant materials.
Self-Assessment: Order one per individual or participant.
The SSQ self-assessment is available in both online and printed formats. Includes assessment results, interpretive information, worksheets, and action planning. Quantity discounts are available.
Peer Feedback Form: Order a minimum of three per supervisor.
The 360° assessment is available in printed format only. We recommend ordering a minimum of three feedback forms per supervisor. Please note: We suggest a one-week allowance for the distribution and coordination of peer feedback.
QuickStart Training: Optional
Whether you are a novice trainer or seasoned facilitator, we highly recommend HRDQ QuickStart Training. Personalized, one-on-one telephone coaching is provided at your convenience to get you up-to-speed on the product. Our subject matter experts will review the content with you, offer ideas for tailoring it to your specific needs, discuss typical participant questions and reactions, and more.
Online vs. Print Assessments
The Online Version is an excellent choice for enterprise-wide training or audiences that are geographically dispersed. The assessment is administered through the HRDQ Assessment Center, which offers 24/7 access, streamlined distribution, and instant scoring. Each Online Assessment includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning.
The Print Version is ideal for facilitators who prefer to oversee the administration of the assessment, do not know who will be attending the class in advance of the session, or do not have easy access to computers. Each assessment includes pressure-sensitive forms, interpretive information, worksheets, and action planning.
Eileen M. Russo, PhD
Dr. Eileen M. Russo is a former vice president of research and development for HRDQ. She has a Ph.D. in social psychology with a minor in organizational behavior, an M.S. in social psychology from the University of Pittsburgh, and a B.A. in psychology from Fairfield University. Her work includes research in social influence, group behavior, decision making, and perceptions of control at work. Dr. Russo is the author of many HRDQ products, including the bestselling What’s My Communication Style assessment.
Here are several free resources that will better acquaint you with the product and help you to make an informed decision:
- View a free sample of the online assessment report.
- Download the free webinar, “Taking the Lead: Five Things Every Supervisor Should Know.”
- Download the free theoretical background.
- Call 800-633-4533 to take a free test drive of the online assessment.
- Get the Info Sheet here.
"UTSA has used HRDQ’s
Supervisory Skills Questionnaire as a backbone for our Supervisory Series since 2000. Our participants take it between session one and 2 and rely on its feedback for their compass for the next 5 weeks of ½ day per week training. This video shows some of the analysis and action planning they do based on the questionnaire, but what it doesn't show is the impact of their learning that keeps on giving and giving year after year. Thanks HRDQ! We love you!”
The University of Texas at San Antonio
Watch Supervisory Skills in action!
"I use the
Supervisory Skills Questionnaire in a “New Manager Success” program, and find it helpful in demonstrating how to move from being an individual contributor to becoming a member of management. When I have a class of at least several participants, the questionnaire sparks some great conversation."
Manager, Talent Development
Indiana Farm Bureau Insurance
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Expand or reinforce the learning with these related products:
Flight From Savo: A hands-on game that reinforces the five skills presented in the SSQ.
Supervising with Confidence: A one-day program dedicated to developing the five supervisory skills.
Best Boss Inventory: An assessment that measures a supervisor’s ability to motivate, lead, and inspire their employees.
The Toughest Supervisor Challenges & How to Overcome Them: A customizable program that offers three keys to resolving everyday problems.
Stepping Up: A program that helps new supervisors to understand their roles and responsibilities.