Great Leadership Creates Great Workplaces Oct 7th, 2015
Making the step up to supervisor is a difficult transition for most people.
Not least because it takes skill to balance the needs of the organization with
those of the work group. As a vital cog in the wheel of organizational success,
you can start the wheels turning for the supervisors in your organization with
the Supervisory Skills Questionnaire, the training solution that gets
supervisors quickly up to speed and ready for performance. It’s the tool
thousands of trainers have relied upon for supervisory skills training and now
the fourth edition has just arrived with a fresh design and numerous
From the fully revised, full-color facilitator guide, brand-new participant
workbook, online assessments and 180° peer feedback, to new skill-development
activities, and development planning exercises, the Supervisory Skills
Questionnaire offers a range of assessment and learning options for supervisors
of all levels of experience.
Supervisors are responsible for getting work done through others and they
are the front-line leaders who influence service and quality. Rather than a
general focus on supervisory-related topics such as communication, leadership,
and motivation, this combination assessment, workbook, and classroom training
workshop targets five specific areas that shape a supervisor’s daily work life:
Guiding the Work, Organizing the Work, Developing Staff, Managing Performance,
and Managing Relations (with other workgroups).When supervisors are able to
master these skills, they’re well-equipped to balance the goals of the
organization with the needs of their employees.
Available in both online and printed formats, the Supervisory Skills
Questionnaire assessment tools present individuals with a series of 30
real-world situations. Their task is to choose one of three possible
response actions. Scores reveal an overall supervisory score as well as
strengths and areas for improvement in five specific skills:
In addition to the self-assessment, the Supervisory Skills
Questionnaire includes a new online 180° feedback component that enables
supervisors to understand how they are perceived by their direct reports.
The comprehensive data provides individuals with an in-depth
understanding of their performance and a benchmark they can use to create
an action plan for improvement.
The self-assessment and the online 180° assessment take approximately
20 minutes to complete. If you are not facilitating the half-day training
workshop, we recommend you allow approximately one hour for the
interpretation of results, debrief, and goal setting.
Trainer certification is not required to administer or facilitate the
Supervisory Skills Questionnaire.
The Supervisory Skills Questionnaire is excellent as a stand-alone
learning instrument or part of a more comprehensive supervisory skills
training program. It will benefit supervisors with all levels of
experience. With comprehensive and adaptable content, the program covers
skill areas that are integral to everyone from relatively inexperienced
supervisors to seasoned veterans. The assessment is effective as a:
Assessment and half-day workshop
Whether you are facilitating an instructor-led program or
administering self-directed learning, we offer a range of soft-skills
training tools that enable you to deliver a results-driven
If you're new to Supervisory Skills Questionnaire, try
QuickStart Training Personalized, one-on-one telephone coaching gets
you up to speed quickly. Our subject matter experts will review the
product content with you, offer ideas for tailoring it to your specific
needs, discuss typical participant questions and reactions, and more.
Eileen M. Russo, PhD Dr. Eileen M. Russo is a former
vice president of research and development for HRDQ. She has a Ph.D. in
social psychology with a minor in organizational behavior, an M.S. in
social psychology from the University of Pittsburgh, and a B.A. in
psychology from Fairfield University. Her work includes research in
social influence, group behavior, decision making, and perceptions of
control at work. Dr. Russo is the author of many HRDQ products, including
What’s My Communication Style assessment.
Here are several free resources you can access to better acquaint
yourself with the SSQ:
UTSA has used HRDQ’s Supervisory Skills Questionnaire as a backbone for
our Supervisory Series since 2000. Our participants take it between
session one and session two, and they rely on its feedback for their
compass for the next five weeks of half-day training. This video shows
some of the analysis and action planning they do based on the
questionnaire, but what it doesn't show is the impact of their learning
that keeps on giving and giving year after year. Thanks HRDQ! We love
you! -The University of Texas at San Antonio