Servant Leadership Instructor-Led Training

How to Create a Supportive Work Environment

In his 1970 essay, Robert K. Greenleaf described the servant leader as someone who desires first to serve and then to lead. It is someone whose primary concern is to help others realize their aspirations and achieve their greatest potential. Decades later, servant leadership remains a relative and important quality.

In this course, participants discover how to shape an environment of support where everyone feels a sense of value and purpose – and where, as a result, organizational success is bound to naturally transpire. It is broken into three segments of servant leadership: managing, motivating, and mediating. From a management perspective, participants learn how to establish shared power in decision making to encourage the growth, development, and well-being of individuals and teams.

Following management, participants learn how to help others develop an intrinsic motivation to excel in their jobs (both individually and as part of a team). The final module explores compassionate collaboration as a means of resolving conflict that results in maintaining, or even increasing, an atmosphere of trust and respect in the workplace.

Key Topics:

• Ways to foster a healthy work environment that improves individuals’ ability to realize their full potential.
• How a need for control, to be right, and for recognition can interfere with conscious commitment.
• The underlying principles of a traditional approach to management as compared to servant leadership.
• Fostering shared power in decision making in order to nurture the growth and development of others.
• Implementing the guidelines that support an effective self-managing team.
• How to move beyond self-interest and genuinely try to understand viewpoints and meet needs when resolving conflict.

Participants Will Learn:

• The philosophy of servant leadership.
• Personal traits that strengthen servant leadership.
• How to implement actions that nurture the growth and development of others.
• Ways to recognize and appreciate individuals and teams.
• Use your head and your heart to resolve conflict.
• We recommend training courses for leadership development.

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